12 Benefits of A+ Certification
1. Customer Confidence: Your A+ Certification demonstrates that your agency meets the stringent standards of the Home Care Standards Bureau. This third-party certification assures families, community partners and partner facilities that they are choosing the right home care agency and will make a significant difference in your agency being selected over your competitors.
2. Free Caregiver Education: All of your caregivers and staff are eligible to receive caregiver education courses meeting all of your state requirements, as well as those of HCSB. This benefit provides you with an efficient and well documented training program, keeping your agency in compliance with your state regulations and reducing the workload on your human resources department. And caregivers love it!
3. Unlimited Access to CareShare360: This Innovative new platform allows you to easily keep a finger on the pulse of your agency through unlimited fully customizable feedback surveys that you can send to clients and their families, caregivers, community partners and referral sources.
4. Targeted Google, Facebook, Glassdoor, Indeed and Yelp Reviews: CareShare360 utilizes our powerful EZ Review system to enable your agency to collect reviews on different platforms including Google, Facebook and Nextdoor. You can receive reviews from clients, referral sources and caregivers alike. It’s fast, easy and will grow your business through online reputation management!
5. Increased Referrals: The A+ certification builds confidence and credibility with your referral sources and partners such as assisted living facilities, rehabilitation centers, churches, social workers, elder law attorneys, and community organizations.
6. Customized Video: You will be provided with a customized video that you can use on your website and social media sites. You can also share the videos with families considering using your agency for services.
7. Full Color Brochures: You will receive an annual supply of 500 full color tri fold brochures personalized with your agency logo, contact information and a concise explanation of the HCSB certification standards you are meeting. Plus, holders will be included for your referral partners to display the brochures in their offices. You will receive up to 500 additional brochures annually at no cost and upon request. Additional orders can also be made at low cost to you.
8: Exclusivity: HCSB is building an exclusive national network of certified agencies. After an agency is certified in a city or region (with a population of 300,000 or less) we stop actively seeking other agencies in that area.
9. Powerful Closing Tool: A twenty-page Compliance Report about your agency including copies of your insurance, HCSB application, audit sample, Code of Ethics and Standards and more. This will make a significant difference for your agency when you show the report to families and community partner organizations.
10. Caregiver Hiring and Retention: The combination of being A+ certified and our caregiver education program helps you attract and keep caregivers longer. Caregiver certifications through our online platform help caregivers feel appreciated and valued as a part of your team.
11. Co-branding on Your Website and Ours: HCSB participation allows you to display on your website and marketing materials that your agency has met our stringent standards and has been A+ Certified. We’ll build your landing page on our website, linking between your website and our agency locater and creating a seamless flow for prospective clients searching for the right Home Care agency in your city.
12. Framed Certificate: You will receive a framed certificate showing your agency is A+ certified and one extra certificate to carry with you when meeting with families and discharge planners.
Join the Home Care Standards Bureau and become A+ Certified Today!