12 Benefits of the A+ Rating from the Home Care Standards Bureau:
1. Customer Confidence: Your A+ rating demonstrates that your agency is certified for having met the stringent standards of the Home Care Standards Bureau. This third party certification assures families and discharge planners that they are choosing the right home care agency and will make a significant difference in your agency being selected over your competitors.
Video From Ed Pittock
2. Increased Referrals: The A+ rating builds confidence and credibility with your referral sources such as hospitals, rehabilitation centers, churches, social workers, elder law attorney’s, assisted living facilities, and community organizations. Having a third party certification adds immeasurable credibility especially with referral sources who have a fiduciary responsibility.
3. Unlimited Free Full Color Brochures: You will receive an initial supply of 250 free four color tri fold brochures personalized with your agency logo, contact information and a concise explanation of the HCSB certification standards you are meeting. Plus, holders will be included for your referral partners to display the brochures in their offices. You will receive additional free brochures and holders as needed.
Brochure Example (Outside)
Brochure Example (Inside)
4. Powerful Closing Tool: A twenty-page OFFICIAL COMPLIANCE REPORT about your agency including copies of your insurance, HCSB application, audit sample, Code of Ethics and Standards and more. This will make a significant difference for your agency when you show the report to discharge planners and families.
Compliance Report Example
5. Exclusivity: HCSB is building an exclusive national network of certified agencies. After an agency is certified in a city (with a population of 300,000 or less) we stop actively seeking other agencies in that city.
6. Free Caregiver Education: All of your caregivers and staff have access to over 100 courses of online caregiver education provided by an accredited college. HCSB requires your caregiver’s complete 12 courses annually which can be provided free from HCSB or through your other education sources. This will exceed your competitor’s requirements and really set your agency apart.
7. Caregiver Hiring and Retention: The combination of being A+ rated and our free online caregiver education helps you attract and keep caregivers longer.
Video With Roger Rhodes Testimonial
8. Co-branding on Your Website: HCSB participation allows you to display on your website and marketing materials that your agency has met stringent standards and has been certified with the coveted A+ rating.
9. Co-branding on the HCSB Website: We’ll build your landing page on our website linking between your website and our agency locator creating a seamless flow for prospective clients searching for the right Home Care agency in your city.
10. Press Releases: Press releases prepared and distributed by HCSB explain why your agency has been certified and how you continue to pass the requirements of ongoing certification. These press releases can also be placed on your website and in local media.
Press Release Example
11. Framed Certificate: You will receive a framed certificate showing your agency is A+ certified and one extra certificate to carry with you when meeting with families and discharge planners.
12. Decals: You will be provided free decals showing your agency is A+ rated for your windows, handouts etc.